Privacy Policy

Last Updated: May 15, 2025

Welcome to Pika AI, an AI character chat and anime character chat app developed by Pika AI Technologies. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use Pika AI (the "App" or "Service").

1. Information We Collect

We collect the following types of information to provide and improve Pika AI:

• Personal Information: Name, email address, and account details when you register or contact us.
• Chat Data: Conversations with AI characters, including text inputs, preferences, and role-playing interactions, to personalize your experience.
• Customization Data: Information you provide to customize AI characters, such as appearance, voice, or personality traits.
• Usage Data: Details about your interactions with the App, including features used, time spent, and navigation patterns.
• Device Information: IP address, device type, operating system, and browser type for technical support and analytics.
• Cookies and Tracking: We use cookies and similar technologies to enhance functionality and track usage (see Section 6).

2. How We Use Your Information

We use your information to:

• Deliver and personalize AI character chat and anime role-playing experiences.
• Improve Pika AI's features, performance, and user interface.
• Respond to inquiries and provide support via email ([email protected]).
• Analyze usage trends to optimize the App and develop new features.
• Send promotional updates or newsletters (with your consent; opt-out available).
• Comply with legal obligations and ensure the safety of our Service.

3. How We Share Your Information

We do not sell or rent your personal data. We may share information with:

• Service Providers: Third-party vendors (e.g., cloud hosting, analytics) under strict confidentiality agreements to support App operations.
• Legal Requirements: When required by law, regulation, or to protect Pika AI's rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, with appropriate safeguards.

4. Data Security

We implement industry-standard measures, including encryption and secure servers, to protect your data from unauthorized access, loss, or misuse. However, no system is entirely secure, so we encourage using strong passwords and secure devices.

5. Your Choices and Rights

You have the following rights:

• Account Management: Update or delete your account via App settings (see our Account Deletion Statement).
• Opt-Out: Unsubscribe from marketing emails by clicking "unsubscribe" or emailing [email protected].
• Data Access: Request access to or a copy of your data by contacting [email protected].
• Data Deletion: Request permanent deletion of your data, subject to legal retention requirements.
• Cookies: Manage cookie preferences through your device or browser settings, noting this may affect functionality.

6. Cookies and Tracking Technologies

Pika AI uses cookies and similar technologies to enhance user experience, track usage, and deliver personalized content. You can disable cookies via your device settings, but this may limit App features.

7. Third-Party Links and Services

Pika AI may include links to third-party websites or services. We are not responsible for their privacy practices, so please review their policies before engaging.

8. Children's Privacy

Pika AI is not intended for users under 13 years of age (16 in Europe). We do not knowingly collect data from children under these ages. If we discover such data, we will delete it promptly.

9. International Data Transfers

Your data may be processed or stored outside your region, where privacy laws may differ. We use safeguards, such as standard contractual clauses, to protect your data during transfers.